WEAR & TEAR
The jewellery that we wear every day can take a bit of a battering. We tend not to think about what we put it through; it’s made of metal and it will last forever, right? Unfortunately this is not the case. Jewellery, like all things, needs to be looked after and cared for, and certain pieces will need to be looked after more than others.
Rings
Rings are automatically susceptible to hard wear just because of where they are worn. Our hands are constantly being knocked and therefore our rings are too. It is imperative that the settings of your rings, especially pieces that are worn daily, are checked regularly. Stones can easily be knocked loose and can begin moving in their settings. If you notice a stone moving or spinning, then get it checked straight away, it could be a sign that your setting is worn or has had a knock.
Certain setting styles, like claws, are particularly delicate and should be checked by a jeweller at least once a year. Worn claws can be rebuilt, so keep an eye to see if your claws begin to feel very flat. You should expect to have to ‘re-tip’ your claws every three to five years if a ring is worn regularly. If your ring is older than this, it is probably time to get it checked. When a claw is new you can easily feel it when rubbing your finger over it. As the claw begins to wear away, it will appear less prominent until there is nothing but a fine layer of metal left. Ultimately this will break away leaving your stone exposed and at a risk of dropping out of the setting. Always get your rings checked if you are worried.
Bracelets
Bracelets, like rings, are more prone to wear, as they too get pulled around a lot. The links nearest to the clasp are always the first ones to wear out, so be sure to have these checked regularly. I know that a lot of our customers like to wear their jewellery all of the time, but this is not good for it. When we sleep we tend to move around, our jewellery, especially bracelets, can be pulled and stretched which will weaken the links and ultimately wear out the piece of jewellery more quickly. It is always better to take your bracelets off before going to bed to keep them wearable for longer.
Earrings
Whilst earrings aren’t susceptible to the same wear as rings or bracelets, the fittings can become weak. Butterflies are normally held on by tension; the older the butterfly, the weaker the hold. Sometimes these can be reshaped to make them tight again, but if not, a new pair of butterflies is much simpler than trying to replace one earring!
Drop earrings can cause problems as they can easily be hooked out of the ear. This is especially a problem in the winter months, when we tend to wear scarfs and big collars. An easy way to prevent this is to simply pop a butterfly or plastic stay on to the hook of the earring, and push it round to sit at the back of the ear.
Necklaces
Like earrings, pendants are not as prone to wear as rings or bracelets. However, the loop (the piece of the pendant that holds it on to the chain) can become worn over time. The loop can usually be built up again or replaced so it is always better to have it checked if you notice that the loop is looking misshapen or dented by the chain.
3 MONTHS JEWELRY WARRANTY:
We offer 3 months warranty on our jewelry pieces. It is sometimes difficult to differentiate a defect from natural wear and tear and also damaged products. It is important to understand very well each of these terms.
A defect: Manufacturing defects refer to the structure of the jewelry item, like a band separating from the ring head, or pits and porosity inside the ring that weaken the rings ability to hold up to normal wear. A manufacturing defect is difficult to understand for clients outside of the jewelry industry, as most manufacturing defects have to do with the casting of the piece. A manufactures defect will show up quickly during wear and will be easily recognised.
Natural Wear & Tear:
Every piece of jewelry will require care and maintenance over time. Gold, Sterling silver and other materials are very durable but are not indestructible. Everyone wears their jewelry differently, and depending on the design of the piece, there may be more or less maintenance required.
Damaged jewelry:
Damaged jewelry is when the item has no defects but was damaged while being worn without caution.
After 3 months, your jewelry piece(s) will not be under warranty anymore. If you have damaged your jewelry and wish to repair it, please e-mail service@kemmicollection.com with your order #, photo and request. We will look at it and get back to you with a repair quote. Most repairs are minor and usually cost around cad$15.00.